Girl Boy Stores Franchise

Refund / Return Policy

We offer a hassle free 03 day return policy on our returnable products. If you do not like a product or it does not fit well, then we will issue you credit in form of a Gift Card that can be used on our store and website for a period of 1 year. Please follow the these steps to initiate a return:

  1. Email us at ecommerce@mumkins.in or call us at +91-7230004281, +91-9610525839 within 03 days from the date of product delivery. Please mention your order number and the product you want to return.
  2. Once we receive your request, we will initiate the pickup from the shipping address mentioned in your original order.
  3. We do not accept returns/exchange for international orders.
  4. Reverse Pickup usually takes 1-3 days from the day the request is initiated. Please hand over the product to our logistics partner when they come to your doorstep. Please note the product must to be unused and unwashed for hygiene reasons. Also the product tags should be intact with its original packing, else we will not be able to process your return. After we receive the return, the product will go through a quality check. Please note that it takes 7-10 days for us to receive the returned product.
  5. Finally, after the product passes the quality check, we will issue you a credit in form of a Gift Card that will be emailed to your original order email address. The Gift Card will be valid for a period of 1 year and can be used to purchase anything from our store and website.

Good To Know:

  1. We offer reverse pick up for majority of pin-codes in India. But if reverse pick up is not available for your pincode, then we would request you to send the product back to us at the following address.
    Navjeet India Private Limited
    C/O Navdeep Academy
    Babel Sahab Ji ki Badi,
    Kalka Mata,
    University Road,
    Udaipur – 313001
    Rajasthan, India
  2. Please provide us with a time period of 3 working days to initialize your Gift Card after we have received the return product.
  3. Images on the website are clicked with lighting effect due to which sometimes the color of actual product may vary from the image taken.
  4. We can only offer exchanges based on availability of size upon receiving the return product and not before that.
  5. Shipping charges are not refundable.

Want to Cancel your order?

An order can be cancelled until the order is dispatched, applicable only to non pre-order products. Please call us at +91-7230004281, +91-8239368203 or email us at ecommerce@mumkins.in to cancel your order. If the order is shipped, we can not cancel the order. In case you reject a COD order, we will not be able to offer you COD service for any subsequent order.

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